Slideo.ai - Support & Help

Simply open Slideo.ai, enter your idea or topic in the text box, choose your preferred style (realistic, cinematic, or minimal), and tap "Generate". The AI will create a complete post with visuals and captions ready for Instagram or TikTok.

Slideo.ai creates content optimized for:

• Instagram carousels (2:3 ratio)
• TikTok photo reels
• Instagram feed posts
• Stories format
• Text-only captions with hashtags

For iOS: Go to Settings > [Your Name] > Subscriptions > Slideo.ai

For Android: Open Google Play Store > Menu > Subscriptions > Slideo.ai

You can also use the "Restore Purchases" option in the app if you've switched devices.

Yes! You can use the AI-generated content for your business, brand, or commercial purposes. You retain the rights to use the content created through Slideo.ai for your social media marketing and promotional activities.

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > Slideo.ai > Cancel
• Android: Google Play Store > Menu > Subscriptions > Slideo.ai > Cancel

You'll continue to have access until the end of your current billing period.

While Slideo.ai creates optimized content, going viral depends on many factors including timing, audience, hashtags, and platform algorithms. Our AI provides the best foundation with engaging visuals and captions, but success also depends on your posting strategy and audience engagement.

Currently, Slideo.ai focuses on providing ready-to-use content. You can regenerate with different prompts or styles to get variations. For advanced editing, you can save the content and use your preferred editing apps.

Tap the save icon on any generated post to add it to your personal content library. You can access saved posts anytime in the "My Content" section of the app.

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have a stable internet connection
• Free up storage space on your device

If issues persist, contact us at mallik.puranjan@gmail.com with your device model and iOS/Android version.

• Check your internet connection
• Try generating simpler prompts first
• Clear the app cache (Android) or restart the app (iOS)
• Avoid very long or complex text inputs

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring

If this doesn't work, contact us with your purchase receipt.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request.